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AGZ4
IT of The Future
Does your company believe that IT area is a key player for the business future? Do you have the right Operational Model for it?
ISSUES
The organization may be experiencing limitations due to an outdated IT operational framework. This limits responsiveness to business needs, leads to inefficiencies in IT processes, and reduces engagement of the IT service providers. These challenges can prevent innovation, slow down response times to market changes, and inflate IT costs.
Approach to solution
Conduct a review of the existing IT operational model and sourcing. Identify areas for improvement by adopting agile methodologies and lean processes that can streamline operations and enhance flexibility. Consider implementing a hybrid sourcing model that combines in-house expertise with strategic outsourcing, engaging with niche vendors for specialized capabilities.
This approach should be supported by a robust governance structure that ensures alignment between IT operations and strategic business goals and optimizes vendor performance By evolving the IT organization, operational model and sourcing strategy, the company can achieve greater agility, cost efficiency, and a stronger alignment with business priorities.
AGZ4 solved it
Transforming IT Operating Model and IT Governance
A multinational corporation, faced significant challenges in two key areas:
High IT Running Costs and Low Productivity
The company struggled with high IT running costs and low productivity of both internal and external resources. Their architecture were outdated and unable to support new operational models, needing a large transformation to align with modern market standards.
IT Governance and Portfolio Management
There was a need to structure IT governance and transform the IT portfolio management process, adopting a more structured Agile approach to improve efficiency and effectiveness.
Operational Model Redefinition
Complete Redefinition:
Completely redefined the operational model, consolidating sourcing to a few key partners responsible for end-to-end management of entire business processes.
Future Cost Reduction and Lean Organization:
Defined a strategy for a reduction in external spending at a steady state of 20% to 40% depending on application domain. Developed a lean operating model and organization to target productivity benchmark.
Digital Skill Assessment and Remapping:
Supported the remapping of personnel based on digital skill assessments, redefining the internal-external sourcing mix and a proper accountability model.
Productivity and Control Model:
Implemented strategies to increase productivity and redefined the vendor control model, identifying performance KPIs.
AGZ4 addressed these challenges through a multi-dimensional approach:
AGZ4 team has extensive experience across various industries, including Telecom, Utilities, Infrastructure, Logistics, Agribusiness and others.
IT Governance and Portfolio Management Transformation
Process Design:
Involved over 10 business areas in the process redesign and identified a set of KPIs for IT performance measurement.
IT Governance Process Design:
Mobilized more than 30 business action areas to create an effective IT governance process.
Agile Operating Model:
Implemented the IT operating model of the future based on Agile methodology.
Complex Transformation Portfolio Management:
Established a complex transformation portfolio management model.
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